Frequently Asked Questions
Find answers to common questions about our services, process, and how we can help your business grow.
General Questions
We offer a comprehensive range of software development services including custom software development, mobile app development (iOS & Android), web design and development, e-commerce solutions, cybersecurity and penetration testing, SEO & digital marketing, and cloud & DevOps services.
Our headquarters are located in Istanbul, Turkey. However, we work with clients globally and have successfully delivered projects in 15+ countries across Europe, Middle East, and beyond.
We serve a wide range of industries including e-commerce, healthcare, finance, education, logistics, manufacturing, real estate, hospitality, and more. Our diverse experience allows us to understand unique industry requirements and deliver tailored solutions.
Services
Yes! We develop native apps for both iOS and Android platforms, as well as cross-platform solutions using React Native and Flutter. We'll recommend the best approach based on your specific requirements, budget, and timeline.
We work with a wide range of modern technologies including React, Vue.js, Angular, Node.js, Python, PHP, .NET, Swift, Kotlin, React Native, Flutter, AWS, Azure, Google Cloud, Docker, Kubernetes, and more. We choose the best technology stack based on project requirements.
Absolutely! We regularly take over existing projects for maintenance, optimization, or feature development. We'll start with a comprehensive code audit to understand the current state and provide recommendations for improvement.
Pricing
Project costs vary based on scope, complexity, and timeline. We offer both fixed-price and time & materials pricing models. After understanding your requirements, we provide a detailed proposal with transparent pricing. Contact us for a free consultation and quote.
Yes, we typically require a 30-50% deposit before project commencement, depending on project size. The remaining balance is usually split across milestones or paid upon completion. We offer flexible payment terms for larger projects.
We accept bank transfers (TRY, USD, EUR), credit cards, and PayPal for international clients. All payments are invoiced professionally with proper documentation for your records.
Process
We follow an Agile methodology with iterative development cycles. Our process includes: 1) Discovery & Planning, 2) Design & Prototyping, 3) Development, 4) Testing & QA, 5) Deployment, and 6) Ongoing Support. You'll have regular updates and demos throughout the project.
Timeline varies based on project complexity. A simple website might take 2-4 weeks, while a complex enterprise application could take 3-6 months or more. We provide realistic timelines during the proposal phase and keep you updated on progress.
Absolutely! We believe in close collaboration. You'll have a dedicated project manager, regular progress meetings, access to our project management tools, and opportunities to provide feedback at every stage. Your input is crucial to project success.
Support
Yes! We offer various support and maintenance packages to ensure your software continues to perform optimally. This includes bug fixes, security updates, performance optimization, and feature enhancements. We also provide 24/7 emergency support for critical issues.
We provide a 30-90 day warranty period (depending on project scope) after delivery. During this period, we fix any bugs or issues at no additional cost. This ensures you have a stable, fully functional product before transitioning to ongoing support.
You can reach our support team via email at support@c4softwarestudio.com, through our client portal, or by phone during business hours. For clients with premium support packages, we offer 24/7 availability and guaranteed response times.
Book a Free Consultation
Schedule a 30-minute call to discuss your project requirements and how we can help.
Or schedule directly:
Schedule MeetingStill Have Questions?
Can't find the answer you're looking for? Our team is here to help. Reach out and we'll get back to you as soon as possible.