Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by C4 Software Studio ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

These Terms apply to all visitors, users, and others who access or use our services, including our website, software development services, consulting services, and any other services we provide.

2. Our Services

C4 Software Studio provides the following services:

• Custom software development
• Mobile application development (iOS, Android)
• Web design and development
• E-commerce solutions
• Cybersecurity and penetration testing
• SEO and digital marketing
• Cloud and DevOps services
• IT consulting

The specific scope, deliverables, and terms of each project will be outlined in a separate Statement of Work (SOW) or Service Agreement between the Company and the Client.

3. User Accounts

When you create an account with us or access client portals, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Intellectual Property Rights

4.1 Company's Intellectual Property

The Company retains all rights, title, and interest in and to its pre-existing intellectual property, including but not limited to proprietary methodologies, frameworks, tools, and know-how developed independently of any client engagement.

4.2 Client's Intellectual Property

Subject to full payment of all fees, the Client shall own all rights to the custom-developed deliverables specifically created for the Client under a project agreement. The transfer of ownership will be specified in the relevant SOW or Service Agreement.

4.3 License to Use

Where the Company provides software that includes pre-existing or third-party components, the Client is granted a non-exclusive, non-transferable license to use such components as part of the delivered solution.

5. Payment Terms

5.1 Fees and Invoicing

Fees for our services will be outlined in the applicable SOW or Service Agreement. Unless otherwise specified:

• A deposit of 30-50% is required before project commencement
• Invoices are due within 14 days of receipt
• All fees are quoted in Turkish Lira (TRY) or US Dollars (USD) unless otherwise agreed

5.2 Late Payments

Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services until all outstanding amounts are paid.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our engagement. This includes, but is not limited to:

• Business plans and strategies
• Technical specifications and source code
• Customer data and personal information
• Financial information
• Trade secrets and proprietary processes

This confidentiality obligation shall survive the termination of our agreement for a period of five (5) years.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner in accordance with industry standards. For software development projects, we provide a warranty period as specified in the SOW (typically 30-90 days) during which we will correct any defects in the deliverables at no additional cost.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL C4 SOFTWARE STUDIO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use our services
• Any unauthorized access to your data
• Any third-party conduct on our services

Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim during the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless C4 Software Studio and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to us

10. Termination

Either party may terminate a project agreement:

• Upon 30 days' written notice to the other party
• Immediately if the other party materially breaches the agreement and fails to cure within 15 days of notice

Upon termination, you shall pay for all services rendered up to the date of termination. We will provide reasonable assistance in transitioning the project to another provider.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising out of or relating to these Terms shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. The courts of Istanbul, Turkey, if mediation fails

12. Contact Information

For any questions about these Terms, please contact us at: